Customer Support
Since 1999 we have talked with many customers. As a result of these discussions, we have developed several pages that can answer basic questions about PostalSupplies.com. Take a look at the pages below to find quick answers to several questions. If you still need help, please feel free to contact us directly.
Shipping Policy
Shipping pricing will be provided during the shopping cart process. Have more questions? Please review our shipping policy.
Returns Policy
We strive to make every order perfect but returns do happen. Please refer to our return policy to get more details.
Order Processing
Once your order is placed, the order processing begins. Your credit card will be billed in full on the day you placed your order. If you need to edit or cancel your order, we will do our best to stop or modify the order and adjust or refund as appropriate. If the item(s) has already shipped, the order will need to be handled as a return. Please see our return policy for further details and conditions.
Order Status
You can review your current order status by logging into your account on PostalSupplies.com. There you will find a detail order history where you can review your current order status, past orders and if desired, allow you to re-order.
Order Tracking
When your order is shipped, an email notification will be sent to you. The email notification will include carrier information, the shipping date and tracking number. This will also be available in your order history.
Request for Quote
If requested, customer service staff can provide quotes prior to ordering. Please include product details such as size, color, and quantity as well as shipping destination along with any other special instructions. Email this information to customer.service@postalsupplies.com. We will get back to you in 48 -72 hours.
Account Information
To review your account information, make changes, or to change your password, please log in to your account on PostalSupplies.com.
PostalSupplies.com respects and values your decision to conduct business with us. We will work hard to respond quickly and efficiently to any questions or comments you may have. Thank you for visiting and we look forward to the opportunity to serve you.
Contact Us
PostalSupplies.com customer service representatives offer assistance through email, telephone and fax. Customer Service is available 8:30 to 5:00 EST Monday-Friday to assist you.
Email: customer.service@postalsupplies.com
Phone: 1-888-444-9440
Fax: 1-800-255-8915
Mailing Address:
PostalSupplies.com
PO Box 12694
Durham, NC 27709-12694
You can also submit an email through our contact us email form.
Privacy Policy
PostalSupplies.com works hard to protect your privacy. Learn about all the details of how we use data in our privacy policy.
Terms and Conditions
Here are the terms and conditions that apply to the use of PostalSupplies.com.